The present privacy policy defines and informs visitors and customers (potential and actual), hereinafter referred to as "visitors", of the manner in which PP Michel d'Oultremont, hereinafter referred to as "Michel d'Oultremont", uses and protects the information transmitted to it and, more particularly but without being exclusive, when the visitor uses the present site accessible via the following link: www.micheldoultremont.com, hereinafter referred to as the "site", or when the visitor calls upon or resorts to the services and products offered by Michel d'Oultremont.

This privacy policy may be modified or supplemented at any time by Michel d'Oultremont, in particular in order to comply with any changes in legislation, regulations, case law or technology. In such a case, the date of the update will be clearly identified at the top of the present policy. These modifications are binding on the visitor as soon as they are put online. Visitors are therefore invited to consult this privacy policy and the rules governing the use of cookies on a regular basis in order to take note of any changes.

Personal data

In general, it is possible to visit the site without providing any personal information. In any case, the visitor is under no obligation to transmit any information to Michel d'Oultremont.

However, in certain situations where information is not transmitted, it is possible that the visitor may not be able to benefit from the services requested. In order for visitors to benefit from the services offered by Michel d'Oultremont, the latter may, in certain cases, ask you to provide your surname(s), first name(s) and address(es) (e-mail and postal address), hereinafter referred to as "personal information". By transmitting this information, the visitor expressly accepts that it will be processed by Michel d'Oultremont, for the purposes indicated in point 2 below, as well as for the purposes indicated at the time of each request.

In accordance with the General Data Protection Regulation (GDPR) of April 14, 2016, Michel d'Oultremont informs you of the following:

1. Identity of the data controller
The data controller is :

Michel d'Oultremont (PP)

BE 0754.373.057

E-mail. [email protected]

The data controller ensures the accuracy and relevance of the personal data collected and processed. In addition to the above, he/she ensures that it complies with applicable regulations and with this privacy policy.

2. Data collected
Michel d'Oultremont collects the following personal data:

Language used, surname, first name, postal address, e-mail address, landline and/or cell phone number(s), language, job title, company name, VAT number, bank account number, Internet browser used, browsing mode used (PC or mobile).

3. Purposes of processing
Michel d'Oultremont is likely to process personal information transmitted for the following purposes:

Sending electronic newsletters to Michel d'Oultremont visitors;
providing the information or services requested by the visitor (by presence on the operating sites, by e-mail, by telephone or by post) and tailored to the visitor, and in particular :
the processing and follow-up of price and/or information requests made to Michel d'Oultremont ;
the presentation of services offered and provided by Michel d'Oultremont;
statistics on visits to the Michel d'Oultremont web site;
to collect information enabling Michel d'Oultremont to improve the site, products and services (in particular by means of cookies);
to Google Analytics, by means of cookies, as described in the disclaimer which can be consulted on the Michel d'Oultremont website via the following link: https://www.micheldoultremont.com/en/privacy-policy/ ;
to enable visitors to access Michel d'Oultremont's services in the best possible conditions;
allow the visitor to access Michel d'Oultremont's infrastructures in the best possible conditions;
to manage the contracts concluded between the visitor and Michel d'Oultremont with regard to its legal and contractual obligations.

4. Recipients

Seul(e) Michel d'Oultremont est destinataire des informations personnelles communiquées.
Celles-ci, que ce soit sous forme individuelle ou anonymisée, ne sont en aucun cas transmises à un tiers, à l’exception des sous-traitants, prestataires de services externes ou partenaires auxquels Michel d'Oultremont fait appel dans le cadre de ses obligations légales ou contractuelles ou dans le cadre de la réalisation de son objet social et ce, en vue d’assurer un service complet et adéquat au visiteur.

Ni Michel d'Oultremont, ni l’un de ses sous-traitants, prestataires de services externes ou partenaires, ne procèdent à la commercialisation des données personnelles des visiteurs du site et de Michel d'Oultremont.

5. Shelf life

Michel d'Oultremont retains personal information only for the time necessary to fulfill the purposes for which it was collected, as described above. In any event, unless another retention period is imposed by a legal or contractual obligation, data retention will not exceed 10 years.

6. Data storage location

L’entreprise conserve les données sur support informatique et, principalement, sur un serveur mail OVH ainsi que dans le cloud Google dont les politiques de vie privée sont consultables via les liens :

Cloud :
Google drive : https://policies.google.com/privacy?hl=fr&gl=US
Serveur mail :
OVHcloud : https://ovh.com/fr/protection-donnees-personnelles/

L’entreprise met tout en œuvre pour garantir la sécurité des données par la mise en place des mesures techniques et organisationnelles conformes aux standards applicables pour ce type de données et d’entreprise.

7. Visitor's rights

The visitor has the following rights, in accordance with the aforementioned European regulation:

  • Right of access and communication of data
    Visitors have the right to access and consult their personal data held by Michel d'Oultremont. The visitor may also find out how Michel d'Oultremont has obtained this information and to whom it has been communicated. In view of Michel d'Oultremont's obligation of security and confidentiality in the processing of personal data, the visitor's request for access and consultation of data will be processed subject to proof of identity, in particular by producing an electronic or paper copy (accompanied by a signature) of his/her identity card during the period of validity thereof. In all cases, the request is free of charge for the visitor. Michel d'Oultremont may, however, oppose manifestly abusive requests (by their number or their repetitive or systematic nature, for example).
  • Right to rectify data
    European regulations allow visitors to request the rectification, updating or deletion of data concerning them that may be inaccurate, erroneous, incomplete or obsolete.
  • Right to object
    The visitor has the right to object to the processing of data in the following two situations: when the exercise of this right is based on legitimate grounds, or
    when the purpose of exercising this right is to prevent the data collected from being used for commercial prospecting purposes.
  • Right to erasure
    Visitors have the right to request and obtain the deletion of data concerning them held by Michel d'Oultremont. Michel d'Oultremont will comply with the visitor's request if: the personal data is no longer necessary for the purposes for which it was collected; the data processing was based exclusively on the visitor's consent and the visitor withdraws his or her consent; the visitor objects, for well-founded reasons, to the processing. In any event, Michel d'Oultremont may refuse a request for deletion if the request is necessary for the exercise or defense of legal claims or to comply with a legal or contractual obligation on the part of Michel d'Oultremont.
  • Right to data portability
    Visitors may request that their personal data be transferred to a data controller identical to Michel d'Oultremont. The visitor may therefore ask Michel d'Oultremont to transmit the data in a structured, commonly used and computer-readable format.
  • Exercising rights
    The aforementioned rights may be exercised by sending a letter to Michel d'Oultremont's address or by sending an e-mail to the following address: [email protected].

8. Response times

Michel d'Oultremont will comply with the visitor's request by replying in the same way as the visitor exercised his/her right.

Michel d'Oultremont undertakes to respond to any request for access, rectification or opposition, deletion or any other additional request for information within a reasonable time and in any event, within a maximum of 1 month from receipt of your request.

Depending on the complexity of the request, the response time may be extended to 3 months, in accordance with the applicable European regulation.

9. Persons authorized to consult personal data

Only Michel d'Oultremont staff members are authorized to consult personal data, with the exception of the application of point 4 above. These persons have a reasonable need for the data due to the tasks and missions entrusted to them or to the necessities linked to Michel d'Oultremont's activity.

10. Authorized service providers and transfer to a country outside the European Union

Michel d'Oultremont also informs visitors that it uses authorized service providers to facilitate the collection and processing of the data provided. These service providers are located within the European Union.

Michel d'Oultremont has first ensured that the service providers have implemented adequate safeguards and comply with strict conditions in terms of confidentiality, usage and data protection.

11. Complaint to the competent authority

Michel d'Oultremont hopes that any difficulties arising from the processing of personal data will be resolved through dialogue. However, if this is not possible, the visitor has the right to lodge a complaint with the Data Protection Authority.

The Data Protection Authority is located at Rue de la Presse 35, 1000 Brussels, and can be contacted by telephone on +32 2 274 48 00 or by e-mail at [email protected].

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